If it’s expensive, repetitive, or risky — automate it.
1. Manual Decision Points
- Frequent human judgment that follows a pattern
- Clear criteria, but time-consuming to apply
2. Slow Handoffs
- Work that bounces between teams or systems
- Bottlenecks in approvals, communication, or routing
3. High Volume, High Value
- The more it happens, the more value AI can create
- Start where repetition meets impact
4. Easy to Measure
- If you can’t track success, you can’t justify investment
- Metrics should be obvious: speed, cost, accuracy, etc.
Why It Matters
AI isn’t for everything — but when the use case is right, the ROI is undeniable.